Ants
Unfortunately, the presence of ants is often noticeable in the summer months. We do our very best to deal with this. You can also help us by not leaving any savoury items in your room.
Baby cam
The range for baby phones within the hotel is limited. We can offer a webcam with a link to a smartphone or tablet. These are available at our reception.
Bar Paal 15
Bar Paal 15 is a cosy hotel bar where you can enjoy a lovely drink after a (beach) walk. The bar is open daily from noon to 00.00 hours.
Batteries and chemical waste
You can deposit these at the reception.
Bible
If you would like to have a Bible for in your room you can collect one at the reception.
Bicycle rental
Bicycles and electric bicycle rental is possible at the hotel. For rates and availability please contact our reception.
Bicycle shelter
When preferred you can bring your own bike. We have a bicycle shelter complete with recharging facilities.
Breakfast
Breakfast is served in the restaurant.
Monday - Friday:7 am - 10.30 am
Saturday and Sunday:8 am - 10.30 am
It can be very busy between 9 am and 9.30 am in which case you may have to wait a while. We would therefore advise you to have breakfast either before or after these times.
Check-in
You can check in from 3 pm on. Should you arrive earlier, you can park your car on the grounds and leave your luggage in the hotel. You are then free to use all of the hotel’s facilities.
Check-out
Please vacate your room by 11.30am. If you would like to check out at a later time then please contact reception for our late check-out possibilities.
Children's playground
There is a children’s playground in The Olive Garden. Use is at your own risk.
Cleaning
If you happen to use the do-not-disturb sign on your door, we would like to point out that the cleaning staff finish their duties at 2 pm. They will leave a clean set of bed linen outside your door.
Complaints
If you have any complaints or criticisms please inform one of our staff, or contact reception so that we can do our best to deal with and rectify these during your stay.
Defects
If you should notice any defects, please inform the reception. There may be a slight delay in the weekends.
Dietary considerations
We will be pleased to cater for your every need. Please inform our colleagues from the restaurant or the reception.
Disabled persons toilet/shower
There is a disabled persons restroom/shower situated in the east wing, adjacent to room 111 on the first floor. The key is available at the reception. There is also a disabled persons toilet in our North Wing
Doctor
Contact reception or the medical centre. The medical centre is located next to the hospital in Vlissingen, on the Koudekerkseweg 88.
Tel: 0031 (0)900-1985 and/or 0031 88 125 4520.
You need to ring in order to make an appointment prior to visitation.
Dress code
Swimwear and sportswear is not permitted in the restaurant during dinner.
Fire instructions
In the event of fire, you will be warned via our fire alarm system.
The fire service will be contacted directly via the hotel’s alarm system.
Do not panic and remain calm at all times!
If you should notice a fire, please contact reception immediately, dial 456.
Follow the instructions given to you by the hotel staff.
In the event of a life-threatening situation, leave your room immediately and move as quickly as possible to your patio/balcony or towards the nearest fire exit. Never use the lift in case of a fire.
We recommend that you take a wet towel with you in order to protect your respiratory system. Avoid smoke-filled corridors.
Should the electricity fail, fire exits and stairwells are fitted with emergency lighting.
Should all your escape routes be unusable as a result of smoke, then do the following: close your door, open your balcony or patio door and alert the fire service to the fact that you are still in the hotel. Try to save, if possible, only your personal and valuable items.
The layout and construction of the hotel means that it has an optimal level of fire-resistance. The escape routes are short, all of the rooms have a patio or balcony.
The reception is staffed 24 hours a day. Upon vacating the hotel you will be assisted by the fire service and directed to an assembly point.
Is your hotel room located on the ground floor ? Use your patio door.
Function rooms
Our hotel offers 9 multifunctional meeting rooms, all equipped with air conditioning and day light. For more information please contact the Sales department.
Gift vouchers
Available at the reception.
Guest amenities
Shaving set, toothbrush set, sewing set, shoe-polishing sponge, hygiene sets and shower cap are all available at reception.
Ice cube machines
These can be found at various locations throughout the hotel.
Ironing facilities
Available at various locations throughout the hotel.
Launderette/dry-cleaning
In case you drop off your laundry at reception before 8am, it will usually be returned within 24 hours. There is no laundry service on Saturdays or Sundays. You will find a laundry bag and a form listing prices in the closet in your room. The hotel is not liable for errors, missing items and/or damages.
Lounge @Eef/Foyer/the olive Garden/ Lunch/snacks menu
Enjoy a lovely drink after a (beach) walk.
Our terrace, lounge and bar are open as of 12:00 hours till 00:00 hours.
Luggage transport
On request, we will transport your luggage to your room. Please be informed that this service is not free of charge.
Method of payment
Cash or pin.
Cards: AMEX,VISA, EUROCARD/MASTERCARD/JBC
We do not send any bills by e-mail and/or post, all bills must be paid upon arrival/departure if not already paid in advance.
Music/radio
You can listen to various radio stations via your television.
Nespresso facility
All our rooms have a Nespresso machine with two different flavours of coffee. These are replaced daily. If you would like more capsules and/or more tea bags, you can buy these at our reception. See the picture below for more information about the types of coffee:
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Newspapers, stamps, postcards etc.
These are available at reception, along with other practical items and souvenirs.
Night porter
The night porter is on duty from 11 pm - 7 am. For any queries, please dial 9. The night porter will make regular checks of the hotel. Should the entrance be locked you can ring the doorbell and the night porter will open the door for you. Owing to safety considerations the night porter does not carry out any checks of the hotel grounds. Should you notice anything unusual, please inform the night porter.
Parking
During your stay (from check-in to check-out) you may park your car on the hotel grounds. We are not liable for any damage or missing goods either in the hotel or on the grounds. There are two disabled-persons parking spaces that you may use if you have an disabled-persons-card. Parking is free of charge for guests who have made a direct reservation at the hotel.
Pets
Pets are not allowed in the hotel.
Recharging points
If you have a mobility scooter or an electrically powered bicycle, you can make use of our recharging point specially installed for you in our bicycle shelter and at the hotel entrance.
Refreshments vending machine
Located at the reception on the ground floor.
Restaurant "bij Jules"
Lunch Monday - Sunday 12.30 pm - 2 pm for à la carte lunch.
Dinner Monday - Sunday 6 pm - 10 pm for à la carte dinner.
We would like to recommend to make a reservation for dinner. Please dial 407 for our restaurant. The kitchen is open every evening from 6 pm - 09.30 pm.
Room key
Deposit your key in the key box at reception. For security reasons you will be asked to give your name when collecting your key. NB! The door to your room does not lock automatically, please ensure that you lock your room with your key.
Room service
You can order breakfast in your room from 7 am - 10 am. On Saturdays and Sundays from 8 am - 10:30 am. There may be a delay of up to 30 minutes if it is very busy. There is an extra charge as of € 7,50 per order for room service.
Room service can be booked by filling in the form and hanging it on your door for collection before 1am.
Safety information
In Case of emergency dial 456.
In accordance with the standard conditions of the Service Industry, our company cannot be deemed liable for damage, loss and/or missing items with regard to any personal items in your room and/or vehicle in our car park. With regard to the possible activities of (specialised) criminals we would advise you to take the following precautions:
Safe
You will find a safe for your valuables in the wardrobe in your room.
Sheets/pillows
Extra sheets, duvets and/or pillows are available on request. Please contact reception by dialling 9. Standard there are 4 pillows in each room.
Smoking
As of July 1st, 2008, it is no longer permitted, by law, to smoke in this hotel. Non-compliance carries a fine of € 150,-.
Stationary
Are available at our Reception desk
Sauna/gym
Sauna
The sauna is open from 7.00 am till 23.00 pm and is free for our guests.
Gym
The indoor fitness is open from 7.00 am till 23.00 pm and is free for our guests. Persons under the age of 18 can only use the gym accompanied by adults.
Sustainability
At Strandhotel Westduin we are working daily to make sustainable choices. For example, every hotel room has water-saving showers and taps, we use only sustainable toilet paper and there are 271 solar panels on the hotel roof. Are you curious about what other 'green' measures we have taken? You can read that here.
Taxi
You can call a taxi via the reception. It is also possible to make your own reservation by calling 0031 118 635 800.
Telephone/costs
You can ring other rooms in the hotel free of charge:
For rooms 1 - 9 first dial 20. For rooms 10 - 99: first dial 2.
For rooms 100 - 132, dial 100,101 etc. Outside calls: dial 0. There are additional costs for an outside line.
Tourist information/public transport/local information
Please contact our reception for any queries with regards to tourist information. They will provide you with all necessary information.
Waste paper
You can dispose waste paper in the bins in the hotel corridors.
Wifi
The hotel offers free wireless internet. "Westduin WiFi". Password is “westduin”.
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In case of emergency, please call 456.
For police, fire brigade or ambulance, dial 112.
If you are calling from the hotel phone, please dial 0112.
For other questions or assistance, please reach the front desk and dial 9.
Do you (or someone you travel with) have a (multiple) physical disability? If so, please contact us in advance so we can discuss the available options.
In the East Wing (1st floor near room 111) there is an accessible toilet/shower; in the North Wing there is an additional accessible toilet. The keycard is available at the front desk.
Your safety has our full attention.
Our fire alarm system alerts automatically and the fire brigade is informed immediately.
Stay calm and follow the instructions of colleagues.
For your safety:
In an emergency, always use the stairs.
Are you staying on the ground floor? Then you can exit via your terrace. In case of smoke: keep as low to the ground as possible and protect your airways with a damp towel. If escape routes are not accessible, go to your balcony/terrace and report your location. Our FAFS colleagues will escort you outside and to the assembly point.
Our front desk team will be happy to assist you in contacting a general practitioner (GP) or the out-of-hours GP service. Outside office hours, you can contact the GP emergency service in Middelburg (phone registration required).
Huisartsenspoedpost Walcheren – Middelburg
Krooneveldweg 6
4332 BL Middelburg
088-0228135
In a life-threatening emergency, always call 112 immediately.
With a few simple tips, your stay will be extra carefree.
Your room is equipped with a safe in which you can keep valuables safe.
Lock doors and windows securely when you leave, including the balcony. Do not leave valuables visible in your car.
If you have any questions or noticeable situations, we will be happy to help you - our front desk is available 24 hours a day via phone number 9.
For a delicious lunch, cocktail or cup of coffee, visit our lounge and bar.
Open daily from 12:00 for both small and large appetites.
In our lounge there are board games to play. Who will win?
Sunday to Thursday until 23:00.
Friday and Saturday until 00:00.
You can also order drinks and have them served in your room as room service.
Room service €7.50 per order. You can also collect your order (free of charge) from the bar and take it to your room yourself.
Enjoy a relaxing time in our lounge, bar and restaurant, you can checkout your drinks and meals directly. It is not possible to add these charges to your room bill. Thank you for your understanding!
See our menus here
Monday to Friday: 07:00 - 10:30 hours
Saturday and Sunday: 08:00 - 10:30 a.m.
Please note that it is busiest during breakfast between 09:30 and 10:30. You may then have to wait a while for an available table.
In the morning, you can enjoy our breakfast buffet in restaurant 'bij Jules'. You are welcome to take a seat in the restaurant, in the lounge or on the terrace.
If you are travelling with a group of 3 people or more, you can reserve a table for breakfast in advance if you wish.
We can reserve a time if you take your table by 8.30 at the latest. You can also have breakfast without reservation, but we cannot guarantee a table for the entire party.
For reservations, please call 407.
Open daily from 17:30 - 21:00 (last order at 21:00)
Here you will enjoy an extensive breakfast buffet, a tasty dinner and various Zeeland specialities.
If you wish to dine in our restaurant, we advise you to reserve a table in time at our front desk. Due to the limited number of people we can accommodate.
Feel free to take a look at our menu!
Enjoy a relaxing time in our lounge, bar and restaurant, you can checkout your drinks and meals directly. It is not possible to add these charges to your room bill. Thank you for your understanding!
In good weather, our garden terrace is open. Enjoy a delicious snack and drink in the sun!
You use our wireless network free of charge.
Network: westduinWiFi
Password: westduin
Check-in is guaranteed at 15:00 on the day of arrival. If your room is ready earlier, you can get the room key earlier.
From 5 January 2026, our front desk and entrance will be renovated. We expect to welcome you at our renovated reception from 1 February. Then you will also have the possibility to check in yourself via our new kiosks. Of course, our receptionist will always be present to personally assist you if necessary.
During the renovation, we will take into account the location of your room so that you will be inconvenienced as little as possible. We have also set up a temporary front desk area, where our team will be ready to help you.
Check-out is possible until 11:30. Should you wish a late check out (until 13:00), you can request this at our front desk (for a fee).
Your room door locks automatically when you close it. Because we want to avoid noise pollution, the door closers are not tightly adjusted. You may have to pull the door shut behind you yourself to close it properly.
On departure, you can deposit your key card in the key box at our front desk.
Our night reception is available from 23:00 to 07:00 and can be reached via phone number 9. When the entrance is closed, you can use the night bell. Our night porter will keep watch inside and be happy to help you.
You can pay by pin, cash or credit card (AMEX, VISA, Mastercard, JCB). Bills will not be sent afterwards; payment is made on arrival or departure, unless paid in advance.
Do you see something that needs attention? Feel free to report it to our front desk (call 9). We will do our best to resolve this for you in consultation with our Technical Department.
You can also find a monthly schedule of events in the area at our front desk.
We have 4 charging points for electric cars on site. For e-bikes and mobility scooters, charging points are available at the bike shed and at the front of the hotel.
Comfortable and close to the hotel.
When you book directly with us, you park for free on our premises - from the day of arrival until the day of departure 13:00.
There are two disabled parking spaces for guests with a valid card.
Our front desk will be happy to help you order a taxi. You can also call yourself on 0118-635800.
Upon request, we are happy to place a baby cot or extra bed in your room (for a fee).
It is available on request at our front desk.
In our rooms you will find a coffee and tea machine including tea bags and two types of coffee cups. The machine allows you to make both coffee and tea, it has 2 separate outlets for coffee and hot water. Click here to see how the machine works.
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Shaving and toothbrush sets, hygiene kits, sewing kits, shoe polish sponges and shower caps are available at our front desk.
These can be found on the 1st floor, next to the lift in the central core.
Each room has its own minibar. This is not filled and can refrigerate some drinks if necessary.
There are four pillows in each room. Would you like an extra pillow or blanket? Call 9; we will gladly bring it by.
These are available at our front desk.
Every day you have standard cleaning service. If you hang up the towels, they will not be replaced. If you put the towels on the floor, clean ones will be hung up.
If the room does not need cleaning, you can hang the 'Choose green' voucher hanger on the door. Then housekeeping will not come to the room. And you can pick up a coin worth €5 at reception. You can spend this in our restaurant, lounge, bar or terrace.
You can ask for extra coffee cups at our reception.
Housekeeping first cleans the departing rooms and will then clean the remaining rooms. It is therefore possible that your room will be cleaned in the afternoon.
In your closet, you will find a safe for valuables.
You can call from your room to other rooms. For 3-digit rooms, key only the room number, e.g. 110.
For other rooms: key 2(0) + room number, e.g. 202/268.
Outside line: key 0 -+Outside: 0 + 00 + country code.
External calls are charged for.
Front desk can be reached on phone number 9.
The restaurant can be reached on phone number 407.
Our gym is open from 07:00 to 23:00. It can be found on the ground floor. You enter the corridor at our reception. You get access with your room key card.
Our infrared sauna is open from 07:00 to 23:00. It can be found on the ground floor. Enter the corridor by the reception. The sauna cabins are located at the back of the gym. We kindly ask you to wear swimwear when using the sauna. When you turn on the cabin, it heats up to the desired temperature within 5-10 minutes.
During hot days, ants can sometimes occur. Therefore, store sweets preferably sealed.
Children can enjoy playing on the equipment on our garden terrace. Adult supervision is recommended.
As a hotel, we like to think about the environment. You can easily do your bit during your stay:
Do you have a wish or something we can improve? Please let us know right away. We are happy to do all we can to make your stay as pleasant as possible.
To keep all rooms fresh and comfortable, we can only accommodate assistance dogs (for a fee).
You can pleasantly smoke outside on your balcony, patio or on our outdoor terraces. The inside of the hotel is smoke-free, so everyone can enjoy a fresh and pleasant environment. Please close the door behind you to avoid odour nuisance. Additional cleaning due to indoor smoking will be charged €500.
How can we help you?
